Welcome to Phairy! By accessing or using our platform, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should refrain from using our services.
2. Definitions
“Platform” refers to the Phairy website and associated services.
“User” refers to anyone accessing the platform, including clients and stylists.
“Stylist” refers to individuals or businesses offering hair services through the platform.
3. Acceptance of Terms
By using our platform, you confirm that you are capable of entering into legally binding agreements. If you are under the age of 18, you may only use the platform with the consent and supervision of a parent or legal guardian.
4. User Responsibilities
All users agree to:
– Provide accurate and up-to-date information when registering.
– Use the platform for lawful purposes only, meaning all activities carried out on the platform must comply with applicable laws and regulations. This includes refraining from using the platform for fraudulent, malicious, or unethical purposes.
– Refrain from spamming, phishing, or engaging in fraudulent activities.
5. Stylist Responsibilities
Stylists agree to:
– Deliver services professionally and in accordance with their listed offerings.
– Maintain accurate and truthful profiles, including qualifications and availability. Misrepresentation of services or qualifications is strictly prohibited.
– Manage their listings, bookings, and interactions with customers effectively and responsibly.
– Address customer complaints promptly and professionally.
6. Prohibited Activities
Users and stylists must not:
– Use the platform to post or share inappropriate, abusive, or unlawful content.
– Engage in activities that disrupt the platform’s functionality.
– Use any automated systems to scrape data from the platform.
7. Privacy and Data Use
By providing your email address, you consent to Phairy contacting you with updates, newsletters, and promotional materials. You can unsubscribe at any time via the link provided in these communications.
For more details on how we handle your personal data, please refer to our Privacy Policy.
8. Liability Disclaimer
Phairy acts as a directory service connecting users with stylists. We do not guarantee the quality of services provided by stylists and are not liable for any disputes or damages arising from user-stylist interactions.
9. Dispute Resolution
In the event of a dispute:
– Users and stylists should attempt to resolve the matter directly.
– If unresolved, Phairy may provide mediation support but is not obligated to act as an arbiter.
– Legal disputes shall be subject to the jurisdiction of the courts in England and Wales.
10. Termination of Accounts
Phairy reserves the right to terminate accounts for:
– Violations of these Terms and Conditions.
– Fraudulent activities or misuse of the platform.
– Inactivity for a prolonged period, as determined by Phairy.
11. Modification of Terms
Phairy reserves the right to update these terms at any time. Significant changes will be communicated to users via email or platform announcements.
12. Accessibility Statement
We strive to make the platform accessible to all users, including those with disabilities. If you encounter any issues, please contact us for assistance.
13. Contact Information
For questions or concerns regarding these terms, please contact us at support@phairy.co.uk
14. Entire Agreement
These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Phairy, superseding any prior agreements.