Phairy is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our platform.
We may collect and process the following personal data:
Communication Data: Messages exchanged between users and inquiries sent to our support team.t.
Account Information: Name, email address, phone number, and password.
Profile Information: Business details, services offered, and availability (for stylists).
Transaction Data: Payment details and booking history.
Technical Data: IP address, browser type, device information, and cookies.
Your data is used for the following purposes:
Analytics & Improvements: Improving platform functionality based on user engagement.
Service Provision: Facilitating bookings, account management, and communication.
Marketing and Updates: Sending promotional emails and updates (with opt-out options).
Security & Fraud Prevention: Monitoring and preventing fraudulent activities.
Customer Support: Assisting with inquiries and resolving issues.
We process your data under the following lawful bases:
Legal Obligations: Compliance with applicable laws and regulations.
Contractual Necessity: To provide the services you request.
Legitimate Interests: For security, fraud prevention, and business improvement.
User Consent: For marketing communications and non-essential cookies.
We do not sell your personal data. However, we may share your information with:
Legal Authorities: If required by law or to protect Phairy’s legal interests.
Payment Processors: To facilitate transactions securely.
Service Providers: For hosting, analytics, and support services.
We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Users are responsible for keeping their login credentials secure.
Data is stored securely and retained only as long as necessary for its intended purposes.
Under applicable data protection laws, you have the right to:
Requests regarding data rights can be sent to privacy@phairy.co.uk.
Phairy uses cookies and similar tracking technologies to enhance user experience. Users can manage cookie preferences via their browser settings.
We retain personal data only as long as necessary for the purposes outlined in this policy. Once data is no longer required, it is securely deleted or anonymized.
Changes to this Privacy Policy
We may update this policy periodically. Users will be notified of significant changes via email or on the platform.
Contact Information
For any questions regarding this Privacy Policy, please contact us at hello@phairy.co.uk
